Privacy Policy - ENSO SPACES SL

1. Introduction

This Privacy Policy (the "Policy") describes how ENSO SPACES SL ("ENSO" or "we/us/our") collects, uses, stores, shares, and protects the personal information derived from the use made by the user (the "User") of the platform accessible via the domain [https://ensocoliving.com] (the "Website") and through the services that are specifically offered to you via the Website (referred to collectively as the "Services").

If you have any concern or query in connection with the Policy, you can consult us at finance@ensospaces.com.

2. Who is the data controller of your personal data?

The personal data you provide in the User registration process, along with any data submitted during the provision of the services or that ENSO may obtain through the Website, will be processed by ENSO SPACES SL, domiciled at PL DEL DOCTOR LETAMENDI 37 7-3, 08007, BARCELONA (Spain), with VAT number B67562025 and whose contact email address is finance@ensospaces.com.

3. For what purpose do we process your data?

The personal data will be collected and processed in the context of the Services offered through the Website for the following purposes:

• (a) To manage User registration and to control the development and compliance with the contractual relationship with you, in accordance with the Terms and Conditions of Use. In particular, ENSO will process the following categories of data for the purposes specified below:
  • Basic information required for registration and for providing the Services (access data, registration data, name, position, address, date of birth, username, and password).
    • User validation, creation of an ENSO account and rendering of the Services by ENSO.
  • Contact information (email address, phone number).
    • Communication with the User regarding the Services.
  • Payment information (credit card details, billing address).
    • Processing payments for the Services.
  • Usage data (log data, IP address, browser type).
    • Improving the functionality and user experience of the Website.
  • Location data (geographical location).
    • Providing location-based services.
  • Profile data (preferences, interests).
    • Personalizing the Services for the User.
  • Technical data (device information, operating system).
    • Ensuring the security and integrity of the Services.
  • Marketing data (preferences for receiving marketing communications).
    • Sending marketing communications with the User's consent.
• (b) To comply with legal obligations.
• (c) To protect the vital interests of the User or another natural person.
• (d) To perform a task carried out in the public interest or in the exercise of official authority vested in ENSO.

Furthermore, and only with the User's consent, we may use their data for additional purposes, such as:

• To understand preferences through profile evaluation, prevent fraud, and improve the service.
• If requested, to send advertising or commercial information via electronic means regarding ENSO's products and services.
• To process participation in competitions and specific promotions.

4. What is the legitimate interest for processing the data?

The legal basis for processing the data is the performance of the Terms and Conditions of Use, where the data processing is strictly necessary to use the Website and, therefore, to allow Users to benefit from the Services.

Additional purposes are legitimized by the User's consent, which may be revoked at any time without affecting the provision of the Services. Users may withdraw their consent by contacting us at finance@ensospaces.com.

5. How long will we keep your personal data?

ENSO will keep Users' personal data as long as they remain registered users of the Website, and after the termination of the contractual relationship, the data will be retained for the time necessary to address any potential liabilities.

6. Who will your data be sent to?

ENSO may communicate Users' personal data when required by law, or when necessary in accordance with the Services contracted by Users. Data may also be accessed by third-party service providers and technical support services.

Your data may be transferred internationally to third-party services such as Amazon Web Services (AWS), Google Cloud Platform, Stripe, and other partners listed in this Policy. ENSO will ensure compliance with European data protection regulations for any international transfers.

7. What are your rights as the data subject?

Users have the right to:

• Access: Obtain confirmation on whether their personal data is being processed.
• Rectification: Modify inaccurate or incomplete personal data.
• Erasure: Request the deletion of personal data when no longer necessary.
• Opposition: Request that data processing stop, except where legitimate purposes prevail.
• Restriction of processing: Request the limitation of data use under certain circumstances.
• Portability: Receive personal data in electronic form and transmit it to another entity.

8. Information updating

Users may update their personal information through the settings available in their account or by contacting finance@ensospaces.com.

If you wish to stop receiving marketing emails, you can change your communication preferences in your account settings or contact us at finance@ensospaces.com.