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    Cookies Policy

    Introduction

    This Cookies Policy explains how Enso Spaces uses cookies and similar tracking technologies when you visit our website. This policy describes what cookies are, how we use them, and your choices regarding their use.

    If you have any questions about this Cookies Policy, please contact us at finance@ensospaces.com.

    What Are Cookies?

    Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and improving our service functionality.

    How We Use Cookies

    We use cookies for various purposes to enhance your experience on our platform:

    • Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as authentication, security, network management, and accessibility. These include Supabase authentication cookies.
    • Analytics Cookies: These cookies collect information about how visitors use our website, helping us improve its performance and user experience. We use Google Analytics, Hotjar, and PostHog for this purpose. These cookies are only loaded with your consent.

    Types of Cookies

    We use different types of cookies based on their duration and origin:

    • Session Cookies: These are temporary cookies that are deleted when you close your browser.
    • Persistent Cookies: These cookies remain on your device for a set period or until you delete them.
    • First-Party Cookies: These cookies are set by our website directly.
    • Third-Party Cookies: These cookies are set by external services we use on our website.

    Specific Analytics Tools

    With your consent, we use the following analytics services:

    • Google Analytics 4: Helps us understand website usage patterns, user behavior, and website performance. This service may set cookies to track your interactions across our site.
    • Hotjar: Provides heatmaps and user session recordings to help us understand how users interact with our website. This helps us improve user experience and identify usability issues.
    • PostHog: An analytics platform that helps us track user interactions and understand product usage to improve our services.

    Managing Cookies

    You can control and manage cookies in various ways:

    • Cookie Banner: When you first visit our website, you can choose which types of cookies to accept through our cookie banner.
    • Browser Settings: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies.
    • Analytics Opt-out: You can opt out of analytics tracking by rejecting analytics cookies in our cookie banner.

    Please note that removing or blocking essential cookies may impact your user experience and parts of our website may no longer be fully accessible.

    Your Consent

    By continuing to use our website and accepting our cookie banner, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by adjusting your browser settings or clearing your cookies. Essential cookies for authentication and core functionality will continue to be used as they are necessary for the website to function properly.

    Data Retention

    Cookies are retained for different periods depending on their purpose:

    • Session cookies are deleted when you close your browser
    • Authentication cookies may remain for up to 7 days or until logout
    • Analytics cookies may remain for up to 2 years unless deleted earlier
    • Consent preferences are stored until you clear them or change your settings

    Updates to This Policy

    We may update this Cookies Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website.

    Contact Us

    If you have any questions about this Cookies Policy or our use of cookies, please contact us at finance@ensospaces.com.

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